How Brokers Navigate Operational Support

Empowering Loan Officers: Flexibility in Operational Support at Dwell Mortgage

If you’re like me, you’ve likely experienced the frustration of paying for loan support in the retail lending space. In many companies, the cost of a Loan Officer Assistant (LOA) or loan partner is built into your compensation structure. This means that the total cost of that employee is factored into your compensation, resulting in a reduction of your basis points on every loan, every month.

What’s even more frustrating is that, in many instances, the LOA wasn’t necessary. For basic files, refinances, or streamline loans, I often found myself overpaying for support I didn’t need, leading to under compensation on those deals. At Dwell Mortgage, we’ve taken a different approach. We believe in simplifying and revolutionizing how loan officers pay for operational support staff. Our model allows you to select whether you want to engage an LOA on a loan-by-loan basis. This means that for each application, you have the flexibility to decide if you need assistance based on the complexity of the file—be it intricate income calculations or complicated documentation.

This level of agency empowers you to make informed decisions about your operational support. You can choose to utilize an LOA when it makes sense for you and your clients, ensuring that you’re only paying for the support you truly need. This not only enhances your earning potential but also allows you to maintain control over your workflow.

Working at Dwell Mortgage means you have the freedom to tailor your support structure to fit your specific needs. This flexibility is just one of the many perks of being part of our team. We prioritize your success and well-being, ensuring that you have the tools and resources necessary to thrive in your role.If you’re ready to take control of your career and join a company that values your contributions while providing the flexibility you deserve, consider Dwell Mortgage your next home. Experience the difference that a supportive and innovative environment can make in your professional journey.